Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Deliveries are made within Germany and in the following countries: weltweit.

Dispatch costs (inclusive of legally applicable VAT)

Deliveries within Germany:

We do not charge any shipping costs within Germany.

Deliveries to foreign countries:

We charge a lump sum shipping cost for deliveries to foreign countries as follows:

Europäisches Ausland/European foreign countries: 9,00€

Ab dritter Bestelleinheit: versandkostenfrei
From third unit: free shipping

Nicht-europäisches Ausland/
Non-european foreign countries: 13,45€

Ab dritter Bestelleinheit: versandkostenfrei
From third unit: free shipping

If the dispatch to foreign countries involves bulky goods (freight forwarding), we calculate as follows:
auf Anfrage nach gesonderter Vereinbarung / on request after separate agreement

Bulky goods are marked as such in the item description.

Delivery periods

Unless any other period is specified in the item description, the product is delivered in Germany within 3 – 5 days, in case of foreign deliveries, within 5 – 10 days after the order confirmation (in case an advance payment has been agreed upon, after the payment authorisation).
Please note that deliveries are not made on Sundays and other holidays.

Terms of payment

In case of deliveries within Germany, you have the following payment options:

–  Prepayment via transfer
–  Payment via SEPA direct debit
–  Payment via PayPal
–  Payment by invoice

In case of deliveries to a foreign country, you have the following payment options:

–  Prepayment via transfer
–  Payment via PayPal
Further details on payment

We reserve the right to make the delivery only against prepayment via transfer in isolated cases.
The invoice amount is to be settled at the time of payment on invoice within 14 days.

If payment is to be made via an SEPA base debit note or an SEPA corporate debit note, you authorise us to collect the billing amount from the specified account by issuing a corresponding SEPA mandate. You are under obligation to send us the mandate in writing with your signature within 5 days after signing the contract. You will receive a pre-notification at least 5 days before the date of the direct debit collection. Please ensure that the account in question possesses sufficient covering funds on the due date.

In case of questions, please contact us at the contact details mentioned in the Legal Notice.